Privacy policy
Last Updated: [Insert Date]
FABRIC HAVEN LLC (“HavenLoom Home,” “we,” “our,” or “us”) respects your privacy. This policy explains how information may be collected, used, and shared when you visit or purchase through havenloomhome.com.
Information We May Collect
We may collect name, email address, phone number, billing and shipping information, order information, customer service communications, payment-related information handled by payment providers, IP address, browser/device information, website usage information, and cookie-related information.
How We Use Information
We may use information to process and fulfill orders, process payments, arrange shipping, provide order updates, handle returns and refunds, respond to support requests, maintain and improve the website, prevent fraud, provide requested services, send permitted marketing communications, and comply with legal obligations.
Payment and Service Providers
Payments and certain services may be handled by Shopify, Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, fulfillment partners, shipping providers, analytics providers, security services, and other service providers necessary to operate the store.
Legal Disclosures
We may disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights and security, prevent fraud, or resolve disputes.
Cookies
We may use cookies and similar technologies for essential functionality, preferences, analytics, security, and marketing where applicable. See our Cookie Policy for more information.
Data Retention
We retain information for periods reasonably necessary for business operations, legal requirements, accounting, security, dispute resolution, and other legitimate purposes.
Privacy Requests
Where applicable, you may request access, correction, or deletion of personal information by contacting support@havenloomhome.com.
Marketing
You may unsubscribe from promotional communications using the unsubscribe instructions provided. Transactional messages related to orders, payments, shipping, returns, or accounts may still be sent when necessary.
Children
The website is not intended to knowingly collect personal information from children in violation of applicable law.
Contact
FABRIC HAVEN LLC
1218 E Walnut St, Springfield, MO 65802, United States
support@havenloomhome.com
201-568-5646